By James Scott/ DEC 27, 2022
Many younger professionals now need more self-assurance to communicate clearly on the phone at work.
Overcome Phone Phobia
Mary Jane Copps founded a consultancy called The Phone Lady 16 years ago to assist businesses in enhancing their employees' phone abilities.
Overcome Phone Phobia
She told Insider, "Gen Z has never had the abilities given to them." "The telephone was mounted on the wall in every home during my growing up, and we were taught how to use it and make calls at an early age.
Overcome Phone Phobia
People have taken away phones from their families, and now generations have never learned how to talk on the phone.
Overcome Phone Phobia
The director of clinical psychological studies at Johns Hopkins University, Alison Papadakis, told Insider that younger generations were more likely to experience phone phobia.
Overcome Phone Phobia
Because texting and instant messaging have been the main forms of communication for Generation Z and Millennials, she claimed, they have much less experience speaking on the phone.
Overcome Phone Phobia