BY JAMES SCOTT/ JULY 23, 2023
It was recently discovered that Ubisoft has a procedure for closing accounts that, if activated, will clear your history with the company if you do not log in for an extended period.
Ubisoft
The organization's support personnel made it obvious that this is the case, and its repercussions are severe. If you do not log into your account for an extended period of time, all of the content in it, including your purchases, unlocks, and progress, will be removed automatically.
Ubisoft
It makes no difference if you have spent $500 on the platform or recorded thousands of hours; if you stop using Ubisoft's services for a little bit too long, they will send you an email informing you of the approaching cancellation of your account.
Ubisoft
This applies even if you have logged thousands of hours. If you disregard or lose the email, you must say goodbye to your Ubisoft account.
Ubisoft
According to what we've seen, the time period before a user is considered "too inactive" isn't a hard and fast rule.
Ubisoft
Still, some users have theorized that it might be anywhere from two to six years – or even longer, according to others. Even though the duration that must pass before a person is considered "too inactive" isn't carved in stone.
Ubisoft
After reaching that point, you will be given a warning email, and then you will have a period of thirty days during which you can log into your account.
Ubisoft