By James Scott/ DEC 25, 2022
Some Reddit subscribers report a bizarre problem affecting their iPhone 14 Pro Max units. When they wake up their phones, they often see horizontal lines appearing on display. The number of lines can vary.
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The good news is that Apple says this is not a hardware issue, which could be resolved by disseminating a software update. That's better for Apple and its customers than having to issue a recall and replace affected units.
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Reddit user 1LastOutlaw describes what's going on with his iPhone 14 Pro Max: "When the phone starts up, I've noticed that horizontal lines flash on display. Not each time the phone starts up. It acts in that manner at random.
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There may be several lines, or there may be simply one. I brought it to Apple, and they performed diagnostics; everything was great (green).
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The specialist informed me that the problem is with the program, not the hardware."
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Even after doing the factory reset advised by Apple and updating to iOS 16.2, the problem persists. Many other users on the website voice similar complaints, like Reddit user sabllz, who even provided a link to a picture of his iPhone 14 Pro Max with numerous horizontal lines on the screen.
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